Lebanon, TN First Freedom Bank recently announced its annual Outstanding Employee Award winners. Shelia Ferrell, Donna Watson, Kelly Ferrell and John Hawkins received awards for excellence in various areas of service. The awards were voted on by the employees of First Freedom and winners were announced at the company's annual Christmas party, December 5th.
Shelia Ferrell, Vice President and Relationship Manager at the Lebanon office, was the winner of the Red Carpet Service Award. This award is the bank's highest honor for enhancing the customer experience and rendering service above and beyond the call of duty.
"Shelia relates well with people. She has the unique ability to feel what people are going through and always treats people just like she would want to be treated. This is why she is such a great banker," said J. B. Owens, Senior Vice President and Director of Commercial Banking.
Donna Watson, Administrative Assistant at the Lebanon office, was recognized with the Internal Service Award. This award is given to the employee who provides the best service specifically to other First Freedom employees.
"Donna has excellent interpersonal skills and is always eager to assist her co-workers regardless of the task," according to Mike Wiggington, Chief Financial Officer of First Freedom Bank. "She provides prompt, courteous service to the bank's employees. This award recognizes the well-deserved respect that she has earned from her colleagues."
Kelly Ferrell, Senior Personal Banker & Team Leader at the Lebanon office received the Financial Planning Award. This award is given to the employee who does the best job of recognizing customer needs in the areas of financial planning, retirement planning and investment services.
"Kelly has been a valuable asset to our bank since we opened in 2006. Her years of banking experience and great service keep her customers coming back to her. This is Kelly's second year to earn this award. We are proud to have her on our First Freedom Bank team," said Maliea Oakley, Senior Vice President and Director of Human Resources and Facilities Manager.
John Hawkins, Relationship Manager at the Lebanon office, received the Community Champion Award for representing the bank with his service to the community. Some of Hawkins' involvement includes serving as Fund the Cure Lead Chair for Wilson County Relay for Life, serving on the Wilson County Advisory Board for Fellowship of Christian Athletes, serving as a committee member for the Wilson County Sports Council through the Chamber of Commerce, and serving as a committee member for Jere's Ride. Hawkins is also a member of the 2016 class of Leadership Wilson.
"We are very proud of John and his contributions to the community," stated John Lancaster, President and CEO of First Freedom. "His service touches cancer research, Christian influence, sports promotions and disabled children. He sets a great example for others to follow as he supports our community."